About Us

Housing Plus Group is one of the leading providers of housing, care and support services in the West Midlands. We own and manage more than 33,000 homes across Shropshire, Staffordshire, and Telford & Wrekin, helping thousands of people access safe, comfortable and affordable places to live.

Our purpose is simple:

We create places that people are proud to call home.

Whether that means helping someone find a new home, providing care that supports independence, maintaining neighbourhoods, or offering additional support services, we are committed to making a positive difference every day.

We are focused on delivering great services today while planning for the future. We are investing in communities, supporting customers through services such as employment and money advice, and helping tackle the housing crisis by committing to build at least 1,000 new affordable homes each year.

Looking ahead, our ambition is to become a 40,000-home association supporting more than 80,000 customers, while continuing to create lasting social value across the communities we serve.

Our Inclusive Culture

The Housing Plus Group is an inclusive employer committed to supporting all employees.

We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation.

All of our employee networks make a positive contribution to how we support our staff. These include networks such as our LGBTQ+ employee group, Disability Positive, Heritage and Culture, and our Allies Network.

Our Behaviours

Working at Housing Plus Group means being part of an organisation that exists to make a positive difference to people’s lives.

Everything we do is guided by our purpose:

We create places people are proud to call home

Our culture is built around collaboration, accountability, continuous improvement and genuine care for the people we serve.

Our colleagues bring our culture to life every day through a shared set of behaviours that influence how we support one another and serve our customers.

Own It – Make It Happen

We take responsibility for delivering results and solving problems. We follow things through, act with accountability and focus on achieving the best outcome for our customers and colleagues.

Improve It – Move Things Forward

We are always looking for ways to do things better. We welcome feedback, embrace learning and continuously seek opportunities to improve our services and the way we work.

Live It – Show Understanding and Compassion

We build trusted relationships through honesty, respect and empathy. We listen to others, support one another and put people at the centre of our decision-making.